Making It Make Sense: Building a Neuroaffirming Business from the Inside Out with Claire Britton
Hello — and what an absolute cracker of a conversation this one is. Claire Britton is the founding director of Neuroinclusion, an OT and a neurodivergent business owner who has built a team of 20-odd therapists on a foundation that most organisations still can’t spell — genuine neuroinclusion, not just the poster on the wall.
This is a conversation about what happens when you stop waiting for permission and start building the thing you wish had existed. And what that actually looks like from the inside.
Episode Highlights
- How a contact-napping newborn, COVID lockdowns, and a Perth relocation collided into burnout — and the autism + ADHD diagnosis Claire had somehow missed across seven years of clinical practice (~00:09:00)
- Why ADHD medication was the turning point that made starting a business possible — and the specific moment Claire stopped apologising for the way her brain works (~00:13:00)
- The colour-coded caseload system Claire pitched to corporate and was told absolutely not — and then built herself anyway (~00:13:00–00:15:00)
- What happened when Claire fitted out a clinic with individual rooms for each staff member (books said neuro people need their own space) — and the first thing everyone did (~00:18:00)
- Why “done is better than perfect” and “when you stuff up, not if” are the actual operating principles of a neurodivergent team — and what that means for accountability (~00:25:00)
- The anger-versus-hope conversation: what’s fuelling the neurodiversity movement, what’s stalling it, and why Claire thinks unity and multi-disciplinary collaboration are the missing pieces (~00:33:00)
Memorable Moments
“Making things make sense for you is more important than making them make sense on a piece of paper.” — Claire Britton
“We don’t talk about if you stuff up. We talk about when you stuff up. Because being neurodivergent, being in a neurodiverse team — let’s just cut the rubbish.” — Claire Britton
“The most people are stuck because they have one person in their little rowboat going upstream. We need to add more people to this rowboat.” — Claire Britton
About Claire
Claire is an Occupational Therapist and the founding director of Neuroinclusion — a national OT practice building neuroaffirming support across clinics in Perth and Melbourne, with telehealth available across Australia. She’s neurodivergent herself, diagnosed with autism and ADHD after seven years of clinical practice and a postpartum period that finally made everything click. Her whole business is built on the belief that systems should fit people — not the other way around.
Links & Resources
- ChildKind Conference — where Joanne and Claire first met. Claire was awarded at the conference (and found out she was pregnant the same week — a big week by any measure).
- Guest Instagram: @neuroinclusion.au
- Guest Website: neuroinclusion.com.au
Listen + Subscribe
- Apple Podcasts: Better Being Me
- Spotify: Better Being Me
Connect With Us
- Instagram: @betterbeingme_bbme
- Website: betterbeingme.com.au
- BBMe Community: Facebook group
Something to Sit With
Where in your life are you waiting for the system to change before you start? And what would it look like to build the thing that makes sense for you, now, with what you have?
Is there something you’ve been apologising for — at work, at home, in how you communicate — that was never actually a problem to begin with?
Ready to understand how your brain actually works?
The ND Life Alignment Quiz takes about 10 minutes and gives you a personalised picture of where you are right now — across the areas that matter most for neurodivergent women.
Heard something that hit hard?
Share your favourite quote, tag us both, and pass this episode on to your neurokin.
Recognition spreads faster when we tell the truth out loud.
