For professionals & families

Make a referral

Referrals are welcome and answered in order of receipt. Current waitlist is around 8 weeks.

Who you’re referring to

Joanne Hatchard is an accredited social worker and family therapist working with neurodivergent people and their families — strengths-based, family-focused, grounded in lived experience.

Sessions run by Zoom Australia-wide, or in person — home and community visits up to 30 minutes from McLaren Vale. The work builds individualised, sustainable structure that fits the client and the family they live in.

Formal diagnosis isn’t required. Self-identified is valid.

Credentials

  • Master of Social Work, University of South Australia
  • Bachelor of Arts (Psychology), Edith Cowan University
  • Accredited social worker — AASW member 438252
  • Additional training: EFT, Art Therapy, Play Therapy, Lego Therapy

Fees, upfront

NDIS · Self-managed & plan-managed$193.99 / hourSocial work line item, capacity building. Aligned with the NDIS pricing guide.

Private$180 / one-hour sessionNo referral needed — private clients can start directly.

Travel

Home and community visits up to 30 minutes from McLaren Vale — two-way travel cost, billed in 10-minute intervals.

Telehealth

Zoom, Australia-wide. No travel component.

Funding

Private, NDIS self-managed or plan-managed. Mental Health Care Plans aren’t accepted.

Waitlist

Approximately 8 weeks. Referrals answered in order of receipt.

How to refer

1

Email the referral

Send to hello@betterbeingme.com.au with:

  • Client name and age
  • Who’s involved (family, supports)
  • Funding type (NDIS self/plan-managed or private)
  • What’s going on, briefly
  • Best contact person and number
2

I respond in order

Every referral gets a reply, in order of receipt. You’ll know it’s been received and where things stand.

3

A spot opens

When a place comes up we lock in a time that works for the client and their family — Zoom or in person.

Referring yourself? That’s welcome too — and private clients don’t need a referral at all. Join the waitlist directly, or start with the free ND Life Alignment Quiz.

Two ways to start

Join the therapy waitlist — around 8 weeks, worth holding a place. Not ready for 1:1? The free ND Life Alignment Quiz takes five minutes and gives you a clear next step.

Join the therapy waitlistTake the free quiz